MADONSA, A. S.; POLII, B. D.; KAMAGI, J. W. Room Attendant Strategy in Improving Service Quality at Novotel Manado. Jurnal Studi Perhotelan dan Pariwisata, [S. l.], v. 5, n. 1, p. 1–12, 2026. DOI: 10.35912/jspp.v5i1.7065. Disponível em: https://journals.goodwoodpub.com/index.php/jspp/article/view/7065. Acesso em: 11 sep. 2026.