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Article Details

Vol. 5 No. 1 (2026): September

Articles

​Impact of Internship Programs and Senior Mentoring on Hospitality Students Work Readiness at Novotel Manado

J Jessica Paruntu D Dianne Rondonuwu J Jeanlly Solang
08 September 2026 Vol. 5 No. 1 (2026): September https://doi.org/10.35912/jspp.v5i1.7081
Abstract

Purpose: This study aims to examine the effects of internship programs and senior mentoring on the work readiness of hospitality students participating in internship programs at Novotel Manado Golf Resort & Convention Center. The analysis focused on the individual effect of each variable as well as their combined effect on students' work readiness.
Research Methodology: Using a mixed-methods design and saturated sampling, data were collected from 25 student interns through Likert-scale questionnaires, interviews, observations, and documentation. Quantitative data were evaluated using IBM SPSS for validity, reliability, normality, multiple linear regression, t-test, F-test, and coefficient of determination (R²).
Results: The findings indicate that internship programs significantly improve students' work readiness, while senior mentoring alone is not significant. However, both variables jointly had a significant effect on students' workplace readiness.
Conclusions: Internship programs significantly impact students’ work readiness by providing opportunities for practical experience and fostering the development of competencies necessary for working in the hospitality industry.
Limitations: This study was limited to 25 student interns at Novotel Manado Golf Resort & Convention Center; therefore, the findings cannot be generalized to other hospitality organizations.
Contributions: The findings of this research provide useful insights for hotel management and educational institutions to develop better internship and mentoring programs. This study also serves as a reference for future research in hospitality, vocational education, and human resource management.

Keywords: Hospitality Industry Internship Senior Mentoring Student Interns Work Readiness
How to Cite
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Paruntu, J., Rondonuwu, D., & Solang, J. (2026). ​Impact of Internship Programs and Senior Mentoring on Hospitality Students Work Readiness at Novotel Manado. Jurnal Studi Perhotelan Dan Pariwisata, 5(1), 13–24. https://doi.org/10.35912/jspp.v5i1.7081
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